Screen and back glass
Screen replacement, touch/display faults and damaged back glass. Describe the damage and confirm the suitable repair and replacement options for your model.
Queen Electronics & Wellness · Mobile phone repair
Mobile phone repair in Dubai.
A cracked screen, unreliable battery or charging fault can make your phone difficult to use. Queen Electronics & Wellness provides mobile-phone repairs in Dubai. Tell us the model and what has stopped working to discuss the repair options.
Service coverage: In Dubai we serve Al Twar 1–5, Al Qusais, Al Nahda 1–2, Al Mamzar, Muhaisnah 1, 3 and 4, Mizhar, Mirdif, Oud Al Muteena, Al Warqa 1–5, Al Rashidiya, Nad Al Hamar, Ras Al Khor, Warsan 1–4, International City, Al Khawaneej, Al Aweer, Al Barari, Dubailand, Nad Al Sheba 1–4, Meydan, Wadi Al Amardi, Al Tayy (Dubai), Al Athbah, Al Ayas, Al Rowaiyah 1 and Madinat Hind 3–4. In Sharjah: Al Zubair, Al Juraina, Siyouh Suburb, Al Noaf, Hoshi (Al Badee Suburb), Al Tayy (Sharjah), and Al Qarayen (Sharjah National Park). Share your location and equipment model on WhatsApp to arrange the appropriate service.
Mobile repairs we handle
Battery and charging
Battery replacement and charging faults. Tell us whether the phone loses charge, switches off or fails to charge so the fault can be assessed before parts are proposed.
Camera, speaker and microphone
Camera and audio problems, including unclear pictures, missing sound or difficulty being heard on calls. Explain which function is affected and whether it happens every time.
Software and starting up
Software troubleshooting and phones that will not start or keep restarting. Describe any on-screen message and discuss the assessment before agreeing to work that may affect your data.
Before you hand over your phone
- Back up what matters, if you can.If the phone still works, make a backup before arranging repair. If it does not, mention this when enquiring. Do not assume a repair will preserve or recover the data.
- Keep passwords out of the enquiry.Message us with the model and fault. Do not send device passcodes, account passwords, payment information or private photos.
- Agree the repair details first.Confirm the proposed work, replacement-part options, cost and expected timing. Ask about any steps that could erase data before authorizing them.
Questions about phone repair
Can you give a repair price from a photo?
A photo can help describe visible damage, but the model and assessment determine the work needed. Ask for the proposed repair and cost before proceeding; a photo alone does not establish an internal fault.
Will my data stay on the phone?
Do not rely on repair as a backup. Back up the phone if possible and discuss any data risk before work starts. Data preservation or recovery is not guaranteed.
Can you repair my particular phone model?
Send the exact model and the problem. Queen Electronics & Wellness handles a broad range of phone repairs; the suitable repair, parts and availability still need to be confirmed for your device.
Can I bring my phone to your kiosk?
Yes. Bring it to Emirates Cooperative Society, 18C Street, Ground floor, Al Twar 3, Dubai. Open Saturday–Thursday 10am–10pm, Friday 4pm–10pm.
Do you replace phone screens and batteries?
Yes, for many common models. Tell us the model so we can confirm parts.
My phone won't charge. What can I check?
Try another cable and charger and clean the port gently. If it still won't charge, bring it for inspection.
Describe the fault. Keep your private data private.
Send your model, the problem and your area. Call or use another device to contact us if your phone is not working.