Heating, controls or sensor problems
Tell us if a panel is not heating, the cabin heats unevenly, the timer behaves unexpectedly or the controls do not respond. Share any displayed code and when the issue started.
Queen Electronics & Wellness · Infrared saunas
Infrared sauna sales & services in Dubai.
Queen Electronics & Wellness supplies sauna cabins and provides installation, repair, cleaning and maintenance for prefabricated infrared models. Contact us about buying a cabin or getting an existing one working properly.
Service coverage: In Dubai we serve Al Twar 1–5, Al Qusais, Al Nahda 1–2, Al Mamzar, Muhaisnah 1, 3 and 4, Mizhar, Mirdif, Oud Al Muteena, Al Warqa 1–5, Al Rashidiya, Nad Al Hamar, Ras Al Khor, Warsan 1–4, International City, Al Khawaneej, Al Aweer, Al Barari, Dubailand, Nad Al Sheba 1–4, Meydan, Wadi Al Amardi, Al Tayy (Dubai), Al Athbah, Al Ayas, Al Rowaiyah 1 and Madinat Hind 3–4. In Sharjah: Al Zubair, Al Juraina, Siyouh Suburb, Al Noaf, Hoshi (Al Badee Suburb), Al Tayy (Sharjah), and Al Qarayen (Sharjah National Park). Share your location and equipment model on WhatsApp to arrange the appropriate service.
Choosing and installing a cabin
Buying a sauna
Tell us about the available space, intended position and whether the cabin is for a home or business. Ask about current models, what is included and a quotation.
Confirm the chosen model, installation scope and warranty terms before ordering. The image shows an example cabin; availability needs confirmation.
Enquire about a sauna →Assembly and setup
Installation covers assembly of a prefabricated cabin, including its benches, panels and controls. Location, access, ventilation and the model’s electrical requirements need checking first.
Outdoor placement is only suitable for a model approved by its manufacturer for that environment.
Help with an existing infrared sauna
Repairs and compatible upgrades
We assess faults involving infrared panels, controls, connections and cabin components, then explain suitable options. Replacement or upgraded components need model and compatibility checks.
Maintenance and equipment checks
Inspection can cover infrared panels, connections, controls, sensors, benches and ventilation. Tell us the cabin model, how it is used and its service history.
Cabin cleaning
Cleaning covers benches, interior surfaces and accessible ventilation areas, using methods suited to the materials and manufacturer guidance.
Arrange an assessment
What to send
- Brand and model, or a clear equipment-label photo.
- The problem or work you need, plus any error code.
- Your area in Dubai or the covered Sharjah areas and photos of the cabin and access.
We can discuss the assessment and proposed work from there. Repair options and any required components depend on the cabin and the fault.
For a business or facility
For an infrared cabin used commercially, include the number of units, their models and usage. Tell us if a unit is out of service or you want to discuss maintenance.
Share the maintenance requirement and any access constraints so the proposed work and its suitability can be reviewed.
Discuss this on WhatsApp →Sauna & cold plunge at home
We supply and service infrared sauna cabins for homes in Dubai, and also sell, repair and maintain cold plunge tubs with chillers.
Cold plunge tubs with chillers
Adding a cold plunge next to your sauna? See our villa checklist for cold plunge chillers in Dubai.
Sauna and ice bath (cold plunge) together
Looking for an ice bath and sauna in Dubai? Queen Electronics & Wellness supplies and services infrared saunas for home and sells, installs, repairs and maintains cold plunge tubs with chillers, so both can be planned together for one villa, garden or home gym. Share photos of the space, the power points and the drainage, and we will discuss a layout that suits both units. WhatsApp or call +971 50 875 4053.
Questions about your cabin
Do you build custom sauna rooms?
This service covers freestanding, prefabricated infrared cabins. It does not include building a custom sauna room.
Can a cabin be installed outdoors?
Only if the specific model is approved by its manufacturer for the intended environment. A sheltered position alone does not make an indoor cabin suitable for outdoor use.
Can you replace my sauna controls or heating panels?
Send the model and component details. We can discuss an assessment and suitable options; compatibility and component availability need checking before a replacement is agreed.
Do you supply and service home saunas in Dubai?
Yes. Queen Electronics & Wellness offers infrared sauna sales and services for homes in Dubai. WhatsApp +971 50 875 4053.
My sauna heater isn't working. Can you repair it?
Send the model and a description or photo of the fault, and we will advise on inspection.
How do I book?
WhatsApp or call +971 50 875 4053, or visit our kiosk at Emirates Cooperative Society, 18C Street, Ground floor, Al Twar 3, Dubai. Open Saturday–Thursday 10am–10pm, Friday 4pm–10pm.
Can I have an infrared sauna and an ice bath together at home?
Yes. We can supply and service an infrared sauna for home and a cold plunge tub with chiller in the same space, if the power supply, drainage and ventilation suit both. The price is confirmed after inspection; WhatsApp +971 50 875 4053 with photos of the space.
Buying a cabin or arranging service?
WhatsApp or call Queen Electronics & Wellness on +971 50 875 4053. For an existing sauna, include the model and a description of the issue.